- Blumax understands that all our customers care how information about you is used, shared and controlled. We appreciated that your trust and that we will do so carefully and sensibly.
Information that you provide to us
We collect personal information that you provide directly to us, such as when you make a purchase, register for an account or enter a competition or promotion.
This may include:
- your name;
- your contact details including your email address delivery address, phone number and social media handles;
- More detailed contact preferences;
- Information regarding your experiences with our products and activities;
- Employment and company information such as the name of your employer;
- Financial formation including credit and payment detail.
Financial information that is collected via the website is used by blumax to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is kept securely and hold on secure servers in controlled facilities.
How Secure is my information?
We are committed to protecting the privacy and confidentiality of your personal information. We use industry standard security measures to safeguard and protect your information. All banking detail including credit card information is encrypted using Secure Sockets Layer (SSL) software and therefore we will never have access to your credit card details. SSL technology is the industry standard in internet security.
Collection and use of Personal Information
We only have access to the information that you provide directly to us, such as when you make a purchase, register for an account or contact us via phone or email. Other examples of information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the internet and cookie information. Collection such personal information allows us to provide you with a better service and fulfill the sales obligation. In doing so, we may disclose your personal information to couriers who can then deliver the products to you.
Your personal information may also be used for the purpose of advertising and direct marketing. We may engage third parties to assist us in ensuring that the marketing and advertising we provide is of interest to you. Direct marketing includes contacting you via electronic means or via SMS. You can opt out of receiving direct marketing communications by using the opt out link provided in emails or in the case of online advertising, by managing your preferences in digital platforms such as Google or Facebook.
You have the right to request access to, and correction of, personal information held by us. Requests for access and alternations as well as inquires and concerns please contact us at 03 8751 9793 or email us.
Blumax won’t sell your personal information to anyone else. Blumax is not in the business of selling personal information to others. We take all reasonable steps to ensure the privacy and security of your personal information Any of our employees that have access to, and are associated with the processing of your information is obliged to respect you confidentiality.
We use third party remarketing tracking tools such as Google Adwords remarketing will display ads to you based on what parts of your website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device.
The cookie is used to indicate to other websites that you have visited a particular page and show you ads relating to that page.
Google Adwards Remarketing ensures that only relevant advertisements and special offers are displayed to you.
If you do not wish to see ads from our organisation you can opt out in several ways.
Our products and services are not intended for children. We do not knowingly collect or use any information from anyone under the age of 18. If you are purchase from us and under the age of 18, we advise the involvement of a parent or guardian
Changes to Policy
Blumax is constantly growing and changing therefore we may update this policy from time to time. We may let you know of significant changes to this policy by posting a notification on our website.